Skip to content
  1. Shipping from Germany within 2-3 Days
  2. Discount Campaing: Get 4 Pay 3
  3. Hassle Free 30 Day Return

Privacy Policy

Privacy Policy

1. Overview

At Towel to Go, we take the protection of your personal data seriously. This privacy policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller

MESANTINA s.r.o.
Na Malé Šárce 795
164 00 Prague
Czech Republic
Email: hello@toweltogo.com

3. Hosting

Our website is hosted by Shopify Inc., 151 O’Connor Street, Ottawa, Ontario K2P 2L8, Canada. Shopify processes your data on our behalf and complies with the GDPR through EU-approved Standard Contractual Clauses.

4. What Data We Collect

We collect personal data when you:

  • Place an order (e.g., name, shipping address, email, payment information)

  • Subscribe to our newsletter

  • Contact us via forms or email

  • Use our website (cookies, IP address, device/browser info)

5. Purpose of Data Use

We process your data to:

  • Fulfill and ship your orders

  • Send email updates or marketing (with your consent)

  • Improve website functionality and shopping experience

  • Meet legal requirements

6. Legal Basis

Data is processed based on:

  • Art. 6(1)(b) GDPR (contract performance)

  • Art. 6(1)(c) GDPR (legal obligation)

  • Art. 6(1)(a) GDPR (consent for marketing)

  • Art. 6(1)(f) GDPR (legitimate interests such as fraud prevention)

7. Data Sharing

We share data only when necessary:

  • With Shopify for store operation

  • With payment and shipping providers

  • With email marketing services (e.g., Mailchimp, if used)

  • With authorities when legally required

8. Cookies

Our website uses cookies to enhance user experience. You can manage or disable cookies via your browser settings. For more details, see our Cookie Policy.

9. Your Rights

You have the right to:

  • Access and receive a copy of your data

  • Correct inaccurate data

  • Request deletion ("right to be forgotten")

  • Restrict or object to processing

  • Withdraw consent at any time

  • File a complaint with a supervisory authority

10. Data Retention

We retain data as long as necessary for the purpose it was collected, including compliance with legal obligations (e.g., tax law).

11. Contact

For privacy-related questions or requests, please contact us at:
hello@toweltogo.com

Send us an email

Have a question or request? Reach out to us via email to hello@toweltogo.com or the form below—we’re happy to help!